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FAQ

  • How long will it take to receive my order?
    Typically, orders are processed and shipped in one business day. We have west and east coast warehouses and typical delivery times for small parcel orders (FedEx) are delivered in 3-7 days and larger items that need to ship with specialized carriers and usually take 2-3 weeks. Due to the impact of COVID-19, our industry is experiencing significant supply chain challenges and transportation delays. We are doing our best to project accurate shipping dates; however, please note that these could change. We apologize for any disappointment or inconvenience
  • Do you have items in stock for immediate delivery?
    Most items are in stock and ready to ship! Anything on backorder will be marked as such, with the next available ship date.
  • I haven't received my order within the estimated time frame, why?
    Due to the impact of COVID-19, our industry is experiencing supply chain challenges and transportation delays. We are doing our best to project accurate shipping dates. However, please note these dates can change. Thank you for your understanding!
  • How will I know if my furniture will fit in my space?
    All product measurements are provided, along with the required door width. If you are unsure, please contact us for assistance.
  • Do you make custom furniture?
    All items are shown as is. Customization is not available at this time.
  • I am missing assembly instructions, how do I get them?
    All assembly instructions are included with your piece. Please check all zippered pouches or compartments first. If you’re still unable to locate the instructions, please contact us for assistance.
  • I have a question that is unanswered here. Can you help?
    Of course! Please contact us for assistance.
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